COVID-19 Information

Important Information for Members

If you test positive for COVID-19 and are age 12 or older, free treatment may help you recover faster and avoid serious illness. You can call your doctor and ask for help. Or you can call CalViva Health’s Nurse Advice Line at +1-888-893-1569 TTY 711 for fast and free advice. A nurse is available to speak to you 24 hours a day, 7 days a week. The nurse can speak to you in your preferred language and guide you to take care of your health care needs.

Find A Test Site

Click here to find a test site on the My Turn website.

What To Do If You Feel Sick

If you are feeling sick, consider getting tested for COVID-19. If you are already positive, follow CDC’s tips for staying safe.


Frequently asked questions about COVID-19

Signs and Symptoms of COVID-19

People with COVID-19 have experienced a wide range of mild to severe symptoms. Symptoms may appear 2-14 days after exposure to the virus. Symptoms may include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Get Help

Nurse Advice Line

For additional information, you can call CalViva Health’s Nurse Advice Line.

1-888-893-1569 TTY 711
24 hours a day, 7 days a week

Member Services

1-888-893-1569 TTY 711
24 hours a day, 7 days a week

Public Health Agencies

Click on your county to learn more about COVID-19 services in your area.

When To Seek Medical Attention

This list does not include all possible symptoms. Please call your medical provider to discuss your specific symptoms from mild to severe. 

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone

*If you or someone you know is experiencing any of these symptoms, call 911 or call ahead to your local emergency facility. Notify the operator that you are seeking care for someone who has or may have COVID-19.

COVID-19 Therapeutics

Paxlovid™ and Lagevrio™ are oral antiviral medications. They are approved medications for emergency use authorization by the U.S. Food and Drug Administration to treat COVID-19. And, they have been proven to be safe and effective.

CDC logo Centers for Disease Control and Prevention; CDC 24/7: Saving Lives, Protecting People

Get The Facts

Get the latest facts and information directly from the CDC website. Learn about COVID-19 testing.

COVID-19 CDC Website